WHAT IS THE ESTIMATED DELIVERY TIME?
Items ordered would be delivered to your doorsteps within seven working days of placing orders.
HOW MUCH ARE THE DELIVERY CHARGES?
All Orders above INR 599/- are delivered by Slimza Foods Pvt Ltd free of cost, on orders less than INR 599/-, we charge a nominal fee as per the shipping standards.
HOW WILL THE DELIVERY BE DONE?
Delivery will be done right at your doorstep by our logistic team.
WHAT ABOUT HIDDEN COSTS (SALES TAX, ETC.)?
Apart from the prices listed against the products on our portal, we do not charge our customers any additional charges in the name of taxes. We don’t have any hidden costs. Our listed prices are all-inclusive.
RETURN POLICY
We take utmost care in providing you with the best products. However, in case you have received a damaged product, a replacement of the product would be done. To arrange a return of the product, you need to share the images, batch no, product name, manufacturing & expiry date of the damaged product that you have received and send to info@slimzafoods.com.
Our return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a return.
To be eligible for a return, your item must be unused and unopened in the same condition that you received it. It must also be in the original packaging.
No Compensation Policy
If the quality of any products, or other material purchased or obtained by you through our website did not meet the Product specifications displayed on the, no compensation will be given other than the return and refund or exchange of the Product as per these Terms.
If the quality of any Samples ordered through the App did not meet your expectations, no compensation will be given other than the replacement of the Sample as per these Terms.
The Buyer cannot request compensation from Slimza Foods Pvt Ltd for any reason, including but not limited to any variation in the finish or appearance of the final Product or Sample.
No compensation will be given if any reactions to skin or other body parts are caused by consuming our products.
Refunds & Cancellations policy
No cancellation and refunds will be processed once an order has been shipped. In the unlikely scenario that your order is received as damaged or you have received the wrong product, we’ll be happy to replace it. There is NO refund policy.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Not Guaranteed
We do not guarantee that any Product or Sample description or Content made available through the website is accurate, complete, reliable, or error-free and assume no liability in this regard. Slimza Foods Pvt Ltd hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product or Sample as ordered by the Customer